Privacy Policy
Last updated: September 5, 2025
syntonic operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). syntonic is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you. Personal information does not include anonymized or de-identified data.
Depending on how you interact with our Services and as permitted by law, we may collect or process the following:
Contact Details: Name, billing address, shipping address, phone number, and email address
Financial Information: Payment card details, transaction confirmations, and payment method information (processed securely by third-party payment providers)
Account Information: Username, password, preferences, and settings
Transaction Information: Phone cases viewed, added to cart, purchased, returned, exchanged, or canceled
Customization Information: Names, initials, text, or design details submitted for personalized phone cases
Communications: Information shared through customer support inquiries or emails
Device Information: IP address, browser type, device identifiers, and network information
Usage Information: Interaction data such as browsing behavior, page visits, and navigation patterns
Personal Information Sources
We collect personal information from the following sources:
Directly from you when you place orders, personalize phone cases, create an account, or contact us
Automatically through cookies, pixels, and similar technologies when you browse our website
From service providers who process data on our behalf (payments, shipping, analytics,)
From business partners or third parties, as permitted by law
How We Use Your Personal Information
We may use personal information for the following purposes:
1. Provide, Tailor, and Improve the Services
To process payments, fulfill phone case orders (including personalized items), manage accounts, arrange shipping, handle returns or exchanges, enable reviews, and personalize shopping experiences.
2. Marketing and Advertising
To send promotional emails, messages, or advertisements related to phone cases, special offers, or new designs, including targeted advertising based on browsing or purchase history.
3. Security and Fraud Prevention
To authenticate accounts, secure transactions, prevent fraud, and protect the integrity of our Services.
4. Communicating with You
To respond to inquiries, provide customer support, and maintain our relationship with you.
5. Legal Compliance
To comply with applicable laws, respond to legal requests, enforce policies, or protect rights and safety.
How We Disclose Personal Information
We may disclose personal information in the following situations:
With Shopify, service providers, and vendors (payment processing, shipping, fulfillment, analytics, customer support)
With marketing partners to provide personalized advertisements (subject to applicable opt-out rights)
When you request or consent to sharing information (e.g., shipping orders or social integrations)
With affiliates within our business group
During business transactions such as mergers or legal obligations
Relationship with Shopify
Our Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services. Information submitted may be shared with Shopify and third parties in other countries.
Shopify may use data from interactions with our store and other merchants to provide enhanced features. Shopify is responsible for processing this data and handling related rights requests.
Learn more:
Shopify Consumer Privacy Policy
Shopify Privacy Portal: https://privacy.shopify.com/en
Third-Party Websites and Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content. Any information shared on third-party platforms is subject to their policies.
Children’s Data
Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from children under 16. If such data is identified, we will delete it upon request.
Security and Retention of Your Information
While we use reasonable security measures, no method of transmission is completely secure. Information is retained only as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce policies.
Your Rights and Choices
Depending on your location, you may have the right to:
Access your personal information
Request deletion or correction
Request data portability
Opt out of marketing communications
You may exercise these rights by contacting us using the details below. We may verify your identity before processing requests.
Complaints
If you have concerns about how your personal information is handled, please contact us. You may also lodge a complaint with your local data protection authority if applicable.
International Transfers
Your personal information may be transferred, stored, and processed outside your country. For EEA and UK users, we rely on approved safeguards such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date.
Contact Information
Tread Name: synphonic.shop
Name: Baskanya Parmar
Email: synphonic846@gmail.com
Address: Kesar Singh Parmar, hakimabad, post hakimabad, Hakimabad, PO;Hakimabad, DIST; Sehore, Madhya Pradesh- 466116
Mobile : 84350 32707